Looking for Answers about Configurations Hardware Kit?

The black pin still makes no sense since squeezing the sides to get it through the hole make it open further than that black pin ever could. My drywall is 1/2" and I used a 3/8" drill bit. Read the instructions several times. Two of my anchors held and the screw tightened, the other three just spin. My fault for following directions. When the first one did not hold properly I should have switched to something else.

3/8" as it lists in the instructions.

I wonder who test these things!!!!! I can not push that anchor together I even used plyers and could not. I am off to store tomorrow to buy different anchirs that work!!!!

These anchors are some of the most difficult to use that I have encountered, having been an avid do-it-yourselfer for more than 30 years. If you have not installed yet, I recommend another trip to the hardware store. You will need to know that (a) you are going through drywall and (b) the thickness of the drywall (most are 1/2" but may be thinner or thicker). If the wall is of different construction you will need to describe it for them. This is your best bet because Rubbermaid cannot advise you through written instructions as well as a live experienced professional and cannot supply every kind of wall anchor in the box. You best believe this is what I will be doing for the next one.

I found that the push pin is quite useless. when you push it in the push pin does not do much once it gets past the dry wall... but I too have no idea who designed these worthless things.... 1/2" dry wall is even too thick for them to work effectively... they still pull out very easily.