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Customer Questions & Answers for
Reveal Spray Mop
Rubbermaid has updated its Reveal Spray Mop in Spring 2013 based on your feedback. The new and improved version has an updated, durable design and includes a non-scratch scrubber on top of the mop head. If your Reveal Spray Mop does include a scrubber, please click here for more information and to write a review.
Save more and waste less with the Rubbermaid Reveal Spray Mop. The microfiber pad is reusable so you no longer have to buy disposable pads. Plus Reveal picks up 50% more dirt and dust per swipe than traditional mops. The Refillable Spray bottle allows you to stop buying expensive solutions and create your own using your favorite household cleaner or use plain hot water. NOTE: When purchased online at Rubbermaid.com you receive: (1) mop, (1) bottle (1) wet mopping pad.
Questions & Answers for Reveal Spray Mop
Question
dirt is being pushed to the corners instead of being collected by the mop, am i using it correctly or it simply doesn't work?
hi , i purchased the Reveal mop this weekend and when i first cleaned my bathroom and kitchen, after vaccum cleaning, the dust and dirt particles doesn't seem to stick to the mop, instead they are simply gathered in the angles of the floor and the wall. any advice?
Type of Organizer: Inventive Organizer
asked 3 weeks, 4 days ago 
on Reveal Spray Mop
by
Conchita
NY
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
It's a mop not a duster or sweeper. You still have to sweep or else that will happen. Also frequently wash the microfiber pad in the laundry to keep it clean and it will absorb more.
answered 2 weeks, 1 day ago
by
MOMMYOF2BOYS
COLORADO
0points
0out of 0found this answer helpful.
answer 2
We have found that if the mop pad is not wet enough, it may push the dirt particles around rather than pick them up. Also, large pieces of dirt may be too large for the pad to pick them up.
The red mopping pad that comes with the mop is designed to be used when wet; we offer a dry dusting pad which will collect dust and dirt without needing to be wet prior to mopping.
The red mopping pad that comes with the mop is designed to be used when wet; we offer a dry dusting pad which will collect dust and dirt without needing to be wet prior to mopping.
answered 3 weeks ago
by
Rubbermaid3
0points
0out of 0found this answer helpful.
Question
I know I can leave the bottle filled with solution on the mop, but am I supposed to remove the bottle and spray out what's left in the handle before
putting the bottle back on or can I just finish mopping and store with solution left in the handle?
Type of Organizer: Organizing Super Star
asked 1 month, 3 weeks ago on Reveal Spray Mop
by
tootie
Defiance, Ohio
0points
0out of 0found this question helpful.
Question
how can I get a refund? it is cheap made & broke
I have read on line a guy took back to Target got another & it broke again. I do not mop much, & i do not want to take it & get another only to break again.I have had it only 3 months . HELP?
Type of Organizer: Professional Organizer
asked 2 months ago on Reveal Spray Mop
by
suzilac
Fort Mill,SC
0points
0out of 0found this question helpful.
Question
Why does the solution in my reveal mop smell musty? I use Armstrong cleaner and after a week in the bottle it smells musty when I spray the floor.
asked 2 months, 1 week ago on Reveal Spray Mop
by
musty
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I have this same problem and I don't store mine in a damp place. I flushed it out with bleach and it helped but every now and then it'll do it again.
Type of Organizer: Organizing Super Star
answered 19 hours ago
by
Mimi7david
0points
0out of 0found this answer helpful.
answer 2
Typically, musty odors form when products are stored in a damp, dark or musty location. Without more information, we are unable to determine the cause of the smell.
For further assistance, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
For further assistance, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
answered 2 months, 1 week ago
by
Rubbermaid3
0points
0out of 0found this answer helpful.
Question
Whats up ?
I am on my 3rd reveal mop. With each and every one of them they stop spraying (except for tiny squirts) after about 3-4 months use. I think my money will be best spent on another brand.
Type of Organizer: Inventive Organizer
asked 2 months, 4 weeks ago on Reveal Spray Mop
by
gailwww
North Carolina
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Your sprayer is not the problem - it is the product you are putting in it! You will have better results if you empty and rinse after each use if you are using full strength cleaning solutions :)
Type of Organizer: Inventive Organizer
answered 2 months, 2 weeks ago
by
Brenda0313
Ocala, FL
0points
0out of 0found this answer helpful.
answer 2
When the mop stops spraying we ask that you try flushing the mop to remove any possible clogs; this can be done by filling the bottle with hot water, inserting back into the mop, and pulling the trigger several times to unclog.
If this does not fix the issue, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
If this does not fix the issue, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
answered 2 months, 3 weeks ago
by
Rubbermaid3
0points
0out of 0found this answer helpful.
Question
Trigger stopped working.
I just used my mop for the first time and the trigger was working fine for the first 5 minutes and now has gotten stiff and only depresses about 1cm. Doesn't spray very well. What should I do to fix this?
asked 3 months ago on Reveal Spray Mop
by
Tova
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I found that with the reveal mop I have owned for 6 months now, what helps is I need to run warm water through the sprayer with a full bottle of just straight water inbetween cleanings. I need to rinse the Mr.Clean floor cleaner off my floor anyway. Also I found that I can't use Orange Glo Hardwood floor cleaners in the spray bottle because that brand floor cleaner tends to dry up and harden inside the spray nozzle as it does even inside the bottle cap it comes in. So I have to recommend applying that and any wood floor cleaner directly on the surface as Orange Glo recommends to spray or squirt it on the wood floor anyway.
answered 2 months ago
by
Katie1
Los Angeles, CA
0points
0out of 0found this answer helpful.
Question
Delay with the spray?
When I first started using the mop, I could spray as much as I want. On the third or fourth use, after every spray, I have to wait a few seconds for a "click" before I can spray again. Is this normal or do I have a defective product! Thank you in advance.
Type of Organizer: Anything but Organized
asked 3 months ago on Reveal Spray Mop
by
Dylanbd
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water only and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water only and pull the trigger several times to unclog.
answered 2 months, 4 weeks ago
by
Rubbermaid3
0points
0out of 0found this answer helpful.
Question
How to get the new and improved Reveal Spray Mop?
I was on my way to the local Home Depot to buy the Reveal Spray Mop when I noticed that there is a new and improved design. What if my local store has only the older version? What are my options if I want the new version?
Type of Organizer: Organizing Super Star
asked 3 months ago on Reveal Spray Mop
by
gurdas
Raleigh, NC
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Reveal Mop design was recently updated and is expected to be available at all retailers by Spring 2013. The stores that will be carrying this will include Target, Home Depot, WalMart, Meijer and Menards.
answered 3 months ago
by
Rubbermaid3
0points
0out of 0found this answer helpful.
Question
Bottle
Is it normal that the bottle deflates ? I find it hard to get the spray to appear due to this
deflates =when water goes down, the air pulls out and the bottle deflates
deflates =when water goes down, the air pulls out and the bottle deflates
Type of Organizer: Inventive Organizer
asked 3 months, 1 week ago on Reveal Spray Mop
by
Facepacedcleaer
0points
0out of 0found this question helpful.
1 answer
Answers
Question
Can I buy replacement bottles for the Rubbermaid Reveal Spray Mop?
asked 4 months, 2 weeks ago on Reveal Spray Mop
by
Judester
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
yes, they are available in stores that carry the reveal spray mop
Type of Organizer: Inventive Organizer
answered 3 months, 2 weeks ago
by
shawneemom
Shawnee, KS
0points
0out of 0found this answer helpful.
answer 2
The #1M18 Reveal Spray Bottle can be purchased at WalMart, Home Depot, Target, Meijer and Menards.
answered 4 months, 2 weeks ago
by
Rubbermaid3
0points
0out of 0found this answer helpful.
Question
the bottle is stuck in the chamber of my reveal mop
I cannot get the bottle out of the chamber to refill it. I have used it several times without this problem. Can you help me, please. I cannot afford to buy another one.
Type of Organizer: Inventive Organizer
asked 4 months, 3 weeks ago on Reveal Spray Mop
by
housedirector1874
Kalamaoo, MI
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
My suggestion is messy but should work. Take the entire mop outside or put it in the bathtub. Twist the bottle off the cap. Sounds like there's too much pressure in the bottle. The whole thing should come out then.
Type of Organizer: Inventive Organizer
answered 3 months, 2 weeks ago
by
Minivanmommy
0points
0out of 0found this answer helpful.
answer 2
We do apologize for any inconvenience you may have experienced with your product.
For troubleshooting, we ask that you contact our Consumer Service Department by calling 888-895-2110 Monday through Friday, 8:30 am to 5:00 pm ET.
For troubleshooting, we ask that you contact our Consumer Service Department by calling 888-895-2110 Monday through Friday, 8:30 am to 5:00 pm ET.
answered 4 months, 3 weeks ago
by
Rubbermaid4
0points
0out of 0found this answer helpful.
Question
How often should I wash the pad?
Do you wash it after every use? Once a month? When it looks dirty?
asked 5 months ago on Reveal Spray Mop
by
Ramona
MN
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I have several and wash them all once per week, or if really dirty. I hang them to dry but by accident did dry one and it did not hurt it.
Type of Organizer: Organizing Super Star
answered 3 months, 2 weeks ago
by
Mop1
Milford, Va
0points
0out of 0found this answer helpful.
answer 2
It is your preference as to how frequently you wish to wash your microfiber pad, as there is not a recommendation as to how often it needs to be washed. This will all depend on how dirty the surface is that you may be cleaning. The microfiber pad is durable enough to last 100 cycles in a standard washing machine though. Do not use any type of bleach or fabric softener when laundering the pad.
answered 4 months, 3 weeks ago
by
Rubbermaid4
0points
0out of 0found this answer helpful.
Question
water bottle
my water bottle broke, can i replace it
asked 5 months, 1 week ago on Reveal Spray Mop
by
maggs
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Reveal Refillable Bottle, #1M18, is sold separately at WalMart, Target, Home Depot, Meijer and Menards.
answered 5 months ago
by
Rubbermaid3
0points
0out of 0found this answer helpful.
Question
Where is the date code on a new reveal mop?
I just purchased a reveal mop yesterday at Walmart. Seemed like a decent idea for a mop. Today I read the reviews...I just returned a different worthless mop to walmart and purchased this one. How do I know if I have the "Improved" Reveal mop that was written about on some of the review responses or the "bad" mop customers were complaining about. Would like to know before my 30 day return expires.
Type of Organizer: Inventive Organizer
asked 5 months, 1 week ago on Reveal Spray Mop
by
Frannywantsanswer
moline, il
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Rubbermaid offers a 1 yr. warranty. They have an 800 number that you can call M-F 8:30 to 5:30 EA time.
Type of Organizer: Professional Organizer
answered 5 months ago
by
SusieQ55
Lynnwood, WA
0points
0out of 0found this answer helpful.
answer 2
Rubbermaid has taken into consideration all of our consumer questions and feedback. We appreciate the feedback and use the information to make product improvements. We have implemented changes to the design of the Reveal Spray Mop to optimize our product. We continue to monitor any mop that may not be performing properly by tracking the date code on the mop; however, the particular date is no indication as to whether or not the product will perform properly.
At any time you purchase a Rubbermaid product and are unsatisfied, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
At any time you purchase a Rubbermaid product and are unsatisfied, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
answered 5 months ago
by
Rubbermaid3
-1point
0out of 1found this answer helpful.
Question
reveal mop the blue seal for the water bottle is distorted out of shape
is there replacement ones or for purchase the blue seals, or do i return it.
Type of Organizer: Inventive Organizer
asked 5 months, 1 week ago on Reveal Spray Mop
by
happyface
windsor ontario
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The blue "seal" isn't part of the mop and should be discarded. It's just part of the packaging.
answered 3 months, 2 weeks ago
by
SheriH
0points
0out of 0found this answer helpful.
answer 2
The blue foam ring found between the bottle and the reservoir that the bottle snaps into is packaging; this blue foam ring should be thrown away.
Please note that this is not the same ring found at the tip of the mop bottle; this black ring should not be removed from the red bottle cap.
Please note that this is not the same ring found at the tip of the mop bottle; this black ring should not be removed from the red bottle cap.
answered 5 months ago
by
Rubbermaid3
0points
0out of 0found this answer helpful.
Question
Are scrubbing pads available
When I was at Target, they didn't have the mop, but they had scrubbing pads in a different shape that would easily fit into corners.
Type of Organizer: Anything but Organized
asked 6 months ago on Reveal Spray Mop
by
Patb
Bethesda, MD
0points
0out of 0found this question helpful.
Question
How do I stop the Refillable bottle from sucking in on itself when I am using the mop?
My bottle is now distorted becasue it has "sucked in" on itself. I have tried to not tighten the top so much but it still happens. Do I have a defective bottle or mop?
Type of Organizer: Organizing Super Star
asked 4 months, 3 weeks ago on Reveal Spray Mop
by
NanaBee
Home
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I had the same problem with the first mop I had. It is nothing wrong with it, I just took it out and unscrewed the top to let it release and popped it back in. The new bottle does not seem to do this. I did not mind doing that since the mop is great.
Type of Organizer: Organizing Super Star
answered 3 months, 2 weeks ago
by
Mop1
Milford, Va
0points
0out of 0found this answer helpful.
Question
how to get the spray to work on my reveal mop
I've tried the online suggestions but that didn't fix it
Type of Organizer: Anything but Organized
asked 4 months, 3 weeks ago on Reveal Spray Mop
by
ceebee
Ashland VA
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
After each use pour out any liquid left in the dispenser area and rinse with warm water. The bottle and lid should also be rinsed with warm water and left to dry.
answered 3 months, 2 weeks ago
by
maggie1952
Dundas ON
0points
0out of 0found this answer helpful.
answer 2
Hello neighbor. I am thinking you mean they water does not come through. I never had that issue but maybe putting hot water in it and letting it soak some. This may help. You could put the whole end in in a bucket of hot water. Not sure what to do if the handle does not pump, could be a defect, contact customer service and see what they say. Rubbermaid is awesome with helping you.
Type of Organizer: Organizing Super Star
answered 3 months, 2 weeks ago
by
Mop1
Milford, Va
0points
0out of 0found this answer helpful.
answer 3
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Fill the bottle with hot water. Run the red tip of the bottle under hot water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Fill the bottle with hot water. Run the red tip of the bottle under hot water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
answered 4 months, 3 weeks ago
by
Rubbermaid4
+1point
1out of 1found this answer helpful.
Question
Can you buy replacement parts?
The handle just snapped off, can you buy a replacement?
Type of Organizer: Inventive Organizer
asked 7 months ago on Reveal Spray Mop
by
zolacs
South Carolina
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Reveal Mop handle is not removable; a replacement handle is not sold separately.
In the instance that your mop handle broke, we ask that you please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET. Please be sure to have the mop available when calling.
In the instance that your mop handle broke, we ask that you please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET. Please be sure to have the mop available when calling.
answered 7 months ago
by
Rubbermaid3
0points
0out of 0found this answer helpful.
Question
can this mop be used to put floor wax on with i was told to use a microfiber mop
asked 7 months ago on Reveal Spray Mop
by
germs
alabama
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
no
answered 7 months ago
by
JenSBC
Charleston, SC
0points
0out of 0found this answer helpful.