Looking for Answers about FastTrack® Rails?

If your drywall is thicker than a 1/2" you will need to purchase the correct size wall anchor at your local hardware store. Our hardware is to be used with 1/2" drywall only.

The FastTrack Garage system cannot be installed on open studs. These are to be installed into a wall that is surfaced (with studs located behind the surface).

For assistance with installation into a cement wall (or other surface), please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.

The FastTrack Garage products were designed for indoor use only. These items have not been tested or treated for use in the outdoors.

The Fast Track Rails are not designed for use in a shed and are not available in custom sizes.

The FastTrack Garage Rails cannot be overlapped; they should be placed end-to-end on the same stud.

The Fast Track Gripper is included with the #5G71 25" Upright.

Install the rail according to the instructions and use sheet metal screws specified below in steel studs (assuming 5/8” drywall; if ¾” drywall new anchors will need to be purchased – see ¾” drywall installation). Also since the product was not designed for this wall type (drywall over plywood), we cannot guarantee the maximum load capacities of the 48” or 84” rails in this scenario.

To remove the Fast Track Rail cover, you can slide it from side to side or start on the left side of the cover lifting upward on the bottom edge of the cover, working your way to the right end to pop the cover off.

The re-designed Fast Track Accessories will fit onto the old Fast Track Rail.

For any installation type other than 1/2" drywall, please contact Rubbermaid Consumer Services at 888-895-2110, M-F 8:30am-5:00pm ET.

The 84" rail has been re-designed and does have the 1" hole spacing as well.

The single scoop hooks are not sold seperately. At this time they are only sold in select Fast Track Garage Kits.

We do not manufacture an end cap for the Fast Track Garage Rails.

As stated on our website, due to a deeper upright depth and revised slot location for securing to the rail, the new design of the 25" Upright Extension is not compatible with previous designs of FastTrack garage uprights and extensions. If you choose to order the new uprights you will be able to determine the old design vs. the new design as the older style upright used a gripper to attach to the hangrail and the new design no longer uses a gripper, the upright has a cut out that on the back of it that snaps right over the hang rail. If purchasing online from Rubbermaid our photos will indicate "New Design", if it is the newer style. The older style uprights and the newer style uprights can not be interchanged, you must use all new uprights or all older uprights. Our webpage will also indicate the item number of the product under the "Product Specifications" tab of the product page.

Only specific items are available for online purchase in the “Shop Online” area of our website. Typically, the 48" rail is available for purchase through the website, however if you no longer see it available it may be out of stock. Be sure to check our list of items regularly to see what items have been added to our list to purchase online.

If needed, the rails can be cut to size. Please note that by doing this, a weight load capacity is not available (our weight loads are based on the item being used as directed).

The FastTrack Garage items are not compatible with the Big Max sheds and accessories.

For assistance with installation into a surface other than 1/2" drywall and wood studs, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.

The FastTrack Garage system can be installed into cement. For installation instructions, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.