Looking for Answers about 10 Gal Water Cooler?

The water coolers have a ribbed surface. They do not have a flat surface.

Our water coolers are designed for keeping liquids cold. Cold air falls, therefore the coolers have heavy insulation in the bottom of the cooler to keep the coolness inside the container.
Warm air rises and would easily escape from the containers as they lack heavy insulation towards the top.

Our water coolers will keep liquids warm for a limited period of time, depending on the outside temperature and the temperature of the liquid placed inside. We do not recommend putting extremely hot liquids in the container as it may warp the liner.

To order replacement parts, please contact our Consumer Services Department by calling toll free 888-895-2110, between the hours of 8:30 a.m. and 5:00 p.m. EST, Monday through Friday. We accept VISA and MasterCard.

In order to assist you we will need to identify the model number of your item. Before calling, please be sure to locate the model number or UPC number from the label, or the molded in part number found on the item.

The 10 gallon Rubbermaid Water Jug is manufactured from several combinations of resin. Due to the highly competitive nature of the marketplace today, we are not able to provide detailed product information.

At this time replacement lids are available for the 1610 10 gallon water cooler. To order replacement parts, please contact our Consumer Services Department by calling toll free 888-895-2110, between the hours of 8:30 a.m. and 5:00 p.m. EST, Monday through Friday. We accept VISA and MasterCard.

In order to assist you we will need to identify the model number of your item. Before calling, please be sure to locate the model number or UPC number from the label, or the molded in part number found on the item.

Replacement parts are subject to availability.

You can wash the cooler with ARM & HAMMER® Baking Soda sprinkled on a clean damp sponge. For even tougher odors, just soak items in a solution of 4 tablespoons ARM & HAMMER® Baking Soda solution in 1 quart warm water.

We would also recommend fresh water on a daily basis.

Our coolers are BPA Free.

To order a replacement lid for the 10 gallon water cooler, please contact our Consumer Services Department by calling toll free 888-895-2110, between the hours of 8:30 a.m. and 5:00 p.m. EST, Monday through Friday. We accept VISA and MasterCard. Parts are subject to availability.

In order to assist you we will need to identify the model number of your item. Before calling, please be sure to locate the model number or UPC number from the label, or the molded in part number found on the item.

No, the spigot does not let air into the cooler. If a vacuum appears to be forming we recommend unscrewing the lid slightly to break the seal.

Gott is a Rubbermaid brand name. Our water coolers are designed for keeping liquids cool. We do not recommend using this item for hot liquids.

The water coolers have not been tested for use with warm/hot liquids. We do not suggest using them for this purpose as it could damage and warp the lining.

In the unlikely event an odor occurs, rinsing in a solution of baking soda and water will restore freshness. When storing the cooler, it is suggested to make sure that the item is completely dry to avoid moisture or mildew build up.

The water coolers and spigots have not been tested for dispensing liquids such as honey.

If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.

Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item.

This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.

The water coolers have been tested and are intended for use with keeping liquids cool. We have not tested the product for use in a home brewing system or with hot liquids.

The material composition of our coolers is proprietary information and not available currently. We do apologize for any inconvenience.

Please note that we do not suggest using our coolers for home brewing or for use with hot temperatures.

Yes, the water will freeze in the coolers.

Our water coolers thermal jugs are designed for keeping liquids cold. Cold air falls, therefore the coolers have heavy insulation in the bottom of the cooler to keep the coolness inside the container.

Warm air rises and would easily escape from the containers as they lack heavy insulation towards the top.

Our water coolers will keep liquids warm for a limited period of time, depending on the outside temperature and the temperature of the liquid placed inside. We do not recommend putting hot liquids in the container as it may warp the liner.

Dimensions are listed under the "Product Specifications" portion of each product page. The dimensions for the 10 gallon Water Cooler are 20.5" x 19.19" x 15.85".

For replacement parts, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.

Our water coolers are designed for keeping liquids cold and are not tested or designed for use with hot liquids. Please note that extremely hot liquids may damage the cooler liner.

Cold air falls, therefore our coolers are heavily insulated in the bottom to keep the coolness inside the container. Warm air rises and would easily escape from the containers as they lack heavy insulation towards the top.