Looking for Answers about Purchasing Products and Replacement Parts?

Our current 5 Qt. Personal Coolers are not designed to accomodate a refreeze bottle.

"Rubbermaid ships by the truckload to the retailers' distribution warehouses. The individual stores order the products from these warehouses. Therefore, we do not have the ability of tracing that product to an individual store location. Please check with your local discount stores, hardware stores, supermarkets, catalog showrooms, drug stores, home centers, specialty stores, and warehouse clubs to locate Rubbermaid products. "

"Rubbermaid is not in the retail or the direct mail business. Our sales are made through the retail channel by all different types of retail outlets. Since these are our immediate customers, we do not quote pricing, as retailers are free to sell our products at whatever price they choose.
 
Since the demise of Fair Trade, retailers have had the ability to sell merchandise at any price that they felt gave them a reasonable return. Different classes of retailers choose to sell at different prices. You will see a range of prices for our products from retailer to retailer. This is true for almost any product sold at retail today.
 
Rubbermaid has no ability to control prices at retail. This is not only a matter of philosophy; it is also a matter of legality."

"On December 16, 1999, Rubbermaid Home Products announced the closure of six Everything Rubbermaid store locations. In keeping with corporate policy, Newell Rubbermaid companies traditionally do not have outlet stores for their products. We suggest that you check your local retail outlets for the Rubbermaid products you seek."

Periodically throughout the year, Rubbermaid will offer coupons and special offers throughout our website. You can also join the Rubbermaid Consumer Club to receive specials and promotions via email. Additionally, be sure to check the coupons and rebate sections of your local stores and newspapers for additional savings opportunities.

To order replacement parts, please contact our Consumer Services Department by calling toll free 888-895-2110, between the hours of 8:30 a.m. and 5:00 p.m. EST, Monday through Friday. We accept VISA and MasterCard.

In order to assist you we will need to identify the model number of your item. Before calling, please be sure to locate the model number or UPC number from the label, or the molded in part number found on the item.

Rubbermaid.com ships to the 48 contiguous states. We do not ship to P.O. Boxes, APO or FPO addresses.

If you need replacement parts shipped to Canada, please call Rubbermaid Canada at 866-595-0525.

To order replacement parts, please contact our Consumer Services Department by calling toll free 888-895-2110, between the hours of 8:30 a.m. and 5:00 p.m. EST, Monday through Friday. We accept VISA and MasterCard.

In order to assist you we will need to identify the model number of your item. Before calling, please be sure to locate the molded in part number found on the inside of the door.

Unfortunately, the parts you requested are not available for direct order and are not offered by retail stores. We regret any inconvenience this may cause.

Rubbermaid ships by the truckload to the retailers' distribution warehouses. The individual stores order the products from these warehouses.

Retail stores that have recently ordered this product can be found by clicking on the “Other Shopping Options” tab on the product information page.

Retailers who have recently placed orders for this item are: Walmart, Mills Fleet Farm and Meijer.

Product availability varies by retail location. We suggest calling your local retailer for availability in your area.

The Filter Fresh Bottle is available for purchase on the product information page of the website. The webpage has wording that states "Buy Now From Rubbermaid.com", underneath of this wording is a drop down box to pick the color and quantity of the Filter Fresh Bottles and the replacement filters. It is at this point you can choose what you would like to order and add to your cart and proceed to the checkout.

Select replacement parts are available for the 2B80 cooler. Please contact our Consumer Services Department by calling toll free 888-895-2110, between the hours of 8:30 a.m. and 5:00 p.m. EST, Monday through Friday. We accept VISA and MasterCard.

The part number provided is not a valid part number for a Rubbermaid product. The 4 digit part number is molded into the plastic of the Rubbermaid door panel.

To order replacement parts for the vertical storage shed, please contact our Consumer Services Department by calling toll free 888-895-2110, between the hours of 8:30 a.m. and 5:00 p.m. EST, Monday through Friday. We accept VISA and MasterCard.

In order to assist you we will need to identify the model number of your item. Before calling, please be sure to locate the model number or UPC number from the label, or the molded in part number found on the item.

To order a replacement drain plug, please contact our Consumer Services Department by calling toll free 888-895-2110, between the hours of 8:30 a.m. and 5:00 p.m. EST, Monday through Friday. We accept VISA and MasterCard.

In order to assist you we will need to identify the model number of your item. Before calling, please be sure to locate the model number or UPC number from the label, or the molded in part number found on the item.

Unfortunately, we do not have replacement lids or screws available for the refreeze bottles. Please now that the #8280 Refreeze Bottle is discontinued.

Replacement faucets are available for purchase through our Consumer Service Department by calling 888-895-2110, Monday through Friday 8:30 am to 5:00 pm ET. Please contact us for pricing and purchasing options.

We do not manufacture plastic clothes rod hangers that attach to shelving. It is suggested to refer to your hardware for a manufacturer name.

We do not manufacture any replacement parts for our food storage containers or discontinued products.

The refreeze bottle for these coolers have been discontinued from our line and are not available at this time. We regret any inconvenience this may cause.

Rubbermaid usually discontinues a product due to declining sales. To be successful, retail stores must refresh their shelves and offer a product mix that will stimulate sales. Rubbermaid must continue to develop new products on a regular basis to meet store and consumer demands. This leads to the discontinuation of older products to make room for the manufacturing and warehousing of new products.